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Glossary of Campaign Types

Updated on

The following is a breakdown of System Campaigns that come pre-configured in your Vision(X) site

Reminder Campaign

Governs the parameters by which patients receive reminders for upcoming recall needs (Ex: Annual or 6 month visit)

Appointment Survey Campaign

Governs parameters by which patients receive messaging related to appointment needs.

Welcome Campaign

Governs parameters by which patients receive messaging upon initial intake into the practice once their patient profile is created in your Vision(X) site.

Cancellation Campaign

Governs parameters by which patients receive messaging following the cancelation of a scheduled appointment.

Booking Campaign

Governs parameters by which patients receieve messaging following the booking of an appointment.

Product Satisfaction (CSAT) Campaign

Governs parameters by which patients are sent follow-up communications seeking satisfaction survey response.