Engage campaigns
New Custom Content Set
The New Custom Content Set menu will appear. Enter values for the required Name and Workstream fields (marked by blue asterisk), then click "Save Changes":
A new window for "Content" will appear. Click "+Add Content" to
Enter a value for the required "Content Name", then select the SMS toggle in the "Channel" field. When finished, click "Next":
Customize Content
The Content Customization menu will appear. Enter the text that you wish to send to recipients in the "SMS Message" field:
If desired, users can also select from a list of variables to include by clicking "+Recipient Information." When finished, click "Next":
Filters
Filter conditions can be applied to exclude potential recipients based on various attributes. Use the "Attribute" drop-down menu to select an option, then use And/Or/If menu options to combine with Attribute factors as necessary:
Alternatively, use the "Enable for all applicable" toggle to create the content absent any specified filtering options. When finished, click "Next":
Review
The Review menu will appear, displaying your content as it is currently formulated. To make additional changes, use the "Edit" buttons to re-open the Customize Content menu. When ready, click "Confirm" to save the content as-is:










