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BJs Uprise Knowledge Base
BJs Uprise Knowledge Base
Other Workflows
Other Rx Order Flows
How to Create an Rx Order using patient's own frames
How to Create an Rx Order using patient's own frames
1. Click Rx Order
2. Click Eyeglasses
3. Add or Import the prescription and lens products
If you are importing the Rx Order, Uncheck the "Frame" checkbox
4. Click Patient's Own
5. Choose Lookup Frame if frame is in stock. Click Manual Description to enter frame details manually.
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How to Review Order Status
Next:
How to Create a Balanced Lens
Topics
Returns, Remakes and Cancellations
9
Make a Return and Issue a Patient Refund
Remake or Recreate an Order Using "Import Previous Order"
Remake or Recreate an Order using a Write-Off
How to Create a Lens Only Remake using a Write-Off
Cancel Order that is not Submitted
How to Create a Frame Only Replacement using a Write-Off
How to Process a Warranty Claim for a Complete Pair of Glasses
How to Process a Warranty Claim for Lenses Only
How to Process a Warranty Claim for Frames Only
Other Rx Order Flows
9
How to Review Order Status
How to Create an Rx Order using patient's own frames
How to Create a Balanced Lens
How to Correct an Order Created at the Wrong Location AND How to Move a Patient to a Different Location
How do I Add a Patient's Own Frame to an Rx Order?
Frame Only order - fulfilled from Club Inventory (Spot Buys)
Frame Only Order - fulfilled by the Lab
How to Order Two different lens types
How to Add or Decline the BJ's Protection Plan on an Optical Invoice
Other Invoice Flows
5
How to Apply a Split Payment
Manually Adding an After Post Discount
Save Rx Order as a Quote and Post to Invoice at a Later Time
How to Void a Payment or Write-Off
How to Add the $25 Tracing Fee when Selling a Patient Owned Frame
Last Updated
Feb 20, 2020
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