Other Workflows
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Returns, Remakes and Cancellations
- Make a Return and Issue a Patient Refund
- Remake or Recreate an Order Using "Import Previous Order"
- Remake or Recreate an Order using a Write-Off
- How to Create a Lens Only Remake using a Write-Off
- Cancel Order that is not Submitted
- How to Create a Frame Only Replacement using a Write-Off
- How to Process a Warranty Claim for a Complete Pair of Glasses
- How to Process a Warranty Claim for Lenses Only
- How to Process a Warranty Claim for Frames Only